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24/7 Medibank Nurse

We’re always looking for ways to help our members, so if you're feeling unwell or have health concerns, you can access 24/7 Medibank Nurse at no extra cost.1

Chat to a registered nurse2 online or call 1800 644 325 anytime of the day or night.

Get support on a range of health concerns:

  • When you or someone on your policy are feeling unwell
  • If you need help managing your symptoms
  • When you'd like guidance on what to do next, like whether to see a doctor

 

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Call a nurse

Best used when:

  • You like the reassurance of talking to someone
  • You're ready for a focused discussion on the phone.
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Chat to a nurse online

Best used when:

  • You've got a busy schedule and want support on the go
  • You prefer online chat for privacy and convenience
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Frequently asked questions

 

Things you should know:

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

1 Some referred services may involve out of pocket costs and waiting periods may apply.

2 This service is being delivered by Amplar Health. Amplar Health is a business of Medibank Health Solutions Pty Limited (ABN 99 078 934 791), a member of the Medibank group of companies.