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We’ve postponed premium increase
We know Aussies are doing it tough right now, that’s why we’ve postponed premium increase for six months. This will be applied automatically to all policies in the coming weeks, so there’s no need to contact us to arrange this.
Telehealth psychology
Members with extras cover that includes psychology can now claim for one-on-one psychology consultations via telehealth.
Coronavirus updates
We’re here to keep you informed and provide support during this time.
Personalised support with Hospital Assist
Going to hospital can be stressful and confusing. That's why we've created Hospital Assist, which gives eligible hospital members access to a Health Concierge, the 24/7 Medibank Nurse phone service, plus more.
Have one of our other insurances?
Premiums are set to change on 1 April
Every year, health funds across Australia review their premiums to keep pace with the rising cost of health care, the ageing population and increase in chronic conditions. Premiums reflect the 1.3 million hospital admissions and more than 500,000 surgical procedures that we supported last year, and the benefits we paid towards more than 24 million Extras services.
Premiums are calculated by looking at the benefits we’ve paid against each product in the past as well as what we think we’ll pay in the future. Your specific premium change depends on several factors, such as the state you live in, the type of cover you're on, and the general claiming pattern of members.
If you’re on overseas health cover (such as Overseas Visitors or Working Visa health cover) your premiums are worked out differently. Find out more here.
If you’d like to know more about health cover premiums, plus some tips to help you make the most of your current cover, visit our health cover premium page.